The measure of New Product / Service Cost of Quality provides an indication of how well products and processes are designed in order to produce high quality products, and does so in the common unit of cost to allow comparability of data

BPIR Categories

3.2.1 Translate customer needs into product requirements
3.3.3 Document design specifications
15.6.3 Design of products, services or processes
3.6.1 Manage product/process/service development
3.5.1 Test effectiveness of new/revised products/process

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