A measure of organisational excellence. This is typically based on assessment via a Quality Award framework such as the Baldrige Model or the European Business Excellence Model.

BPIR Categories

15.1.1 Strategy success measures & performance indexes
8.2.5 Leaders review org performance/capabilities
15.6.1 Vision/leadership processes
14.3.3 Implement an org-wide continuous improvemnt program
15.6.15 Continuous improvement & general measures

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