BPIR Categories
15.6.11 Financial management15.2.4 Service performance e.g. quality/delivery/value
2.4.2 Create and implement outsourcing strategy
This measures the effectiveness, or value for money paid for the services provided. Utilisation rates are particularly important in association with fixed price contracts. To retain offshore supplier employees a fixed monthly fee may be necessary e.g. if a client pays to retain employees for a certain month he could seek to utilize at least 90% of the time paid for.
15.2.4 Service performance e.g. quality/delivery/value
2.4.2 Create and implement outsourcing strategy
15.2.4 Service performance e.g. quality/delivery/value
2.4.2 Create and implement outsourcing strategy