This measure provides an indication of the organisation’s performance in terms of competitor performance.

BPIR Categories

15.6.14 Benchmarking/performance measurement/survey design
14.1.3 Set performance targets.
2.1.1 Analyse & understand competition
14.2.3 Benchmark performance measures against competitors
15.6.2 Strategy development & deployment
15.6.15 Continuous improvement & general measures

Unlock this article and 10,000+ more

To get the most out of our extensive resources, please login or become a member below.