This measure provides a relative assessment of performance

BPIR Categories

14.2.2 Benchmark performance measures with noncompetitors
8.2.2 Create an environment for empowerment/innovation
15.6.14 Benchmarking/performance measurement/survey design
14.2.3 Benchmark performance measures against competitors
2.4.3 Franchise products and services
15.6.13 Innovation, technology & flexibility
15.6.1 Vision/leadership processes
15.6.15 Continuous improvement & general measures

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