This measure provides an indication of the complexity involved in monitoring the performance of individual units/functional areas/departments/processes. World class organisations tend to have less than twenty key organisational performance metrics derived from many other underlying measures. Each responsibility level within an organisation can be set up similarly, so that the number of measures gradually decrease…

BPIR Categories

15.6.14 Benchmarking/performance measurement/survey design
9.2.2 Define & align work outputs & metrics
9.5.1 Develop performance management approach
14.1.5 Analyse performance data.
15.4.4 Employee performance management/recognition

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