This measure can provide a means of measuring the success of motivational or training initiatives in the sales department.

BPIR Categories

9.4.3 Deliver education and training
9.6.2 Manage employee satisfaction
15.6.4 Market, selling & invoicing processes
15.4.1 Employee satisfaction/dissatisfaction
15.4.2 Employee development & training
9.10.2 Analyse the impact of rewards/training/well-being

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