A measure of the difference between the suppliers promised delivery date and the supplier’s actual delivery date. This can be used to assess the performance of the supplier for delivering new products on an agreed timeframe.

BPIR Categories

15.6.3 Design of products, services or processes
5.2.2 Work with suppliers/outsourced contractors
6.2.2 Work with suppliers/outsourced contractors
3.6.1 Manage product/process/service development

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