News
Excellence Crowned! Winners of IBPC 2025 & Global Awards in Innovation, ESG & Benchmarking
On 10 September 2025, the spotlight shone brightly as the 11th International Best Practice Competition (IBPC) 2025 and its prestigious Innovation, Benchmarking, and ESG awards reached a spectacular finale, culminating with the award winners’ announcement ceremony.
This year’s competition brought together outstanding organisations and brilliant minds from across the world to celebrate and raise the bar for best practices. These achievements reflect the power of innovation, collaboration, continuous improvement and impact in driving organisations forward.
COER News, September 2025 Excellence in Action. Igniting Progress Through Shared Knowledge
The September 2025 edition of COER News (Centre for Organisational Excellence Research) is here, and it reflects the spirit of collaboration across borders. It’s packed with stories and events that will spark ideas, fuel ambition, and connect you to the global movement of excellence.
IBPC 2025: 7 Star – Award Winners Announced
We are delighted to celebrate this year’s 7-Star Best Practices!
In addition, we are delighted to announce that all 24 finalists achieved at least 6-Star recognition, a remarkable achievement.
Invitation to Participate in the Global Quality Study: A Holistic Perspective on Quality – Organisational Culture, Sustainability, and the Future of Quality
The role of quality in organizations is rapidly evolving, extending beyond traditional boundaries to intertwine with organizational culture, sustainability, and long-term strategy. To explore this critical shift, the Centre for Organisational Excellence Research (COER) and BPIR.com invite you to join a significant global study launched by the Portuguese Association for Quality (APQ).
This vital research, “A Holistic Perspective on Quality: Organisational Culture, Sustainability and the Future of Quality,” seeks to understand how organizations worldwide are integrating quality with sustainability, fostering a culture of excellence, and preparing for future challenges. Your insights are crucial to mapping current practices and emerging trends.
Dubai hosts Government Best Practices Series 2025 to shape future of public sector work
A key highlight of the Government Best Practices Series 2025 is the recognition of nine innovative government initiatives through the sixth cycle of the Executive Benchmarking Program, underscoring Dubai’s dedication to collaborative excellence. These featured projects include Dubai Customs’ ‘Advance Ruling,’ the Dubai Environment and Climate Change Authority’s ‘Dubai’s Emissions Factors Guideline Road Transport Sector,’ and the Government of Dubai Legal Affairs Department’s ‘Establishment of the Dubai International Mediation Centre.’
The recognized initiatives also encompass: DANS’ ‘Next Generation Airspace,’ DEWA’s ‘High Electricity Consumption Alerts,’ Digital Dubai’s ‘Digital City Tribe Ecosystem,’ the Department of Economy and Tourism’s ‘Dubai Can – Refill for Life,’ the Department of Finance’s ‘ALFA – The Future Financial Advisor,’ and Dubai Civil Defence’s ‘Sustaining the Safety of Dubai’s Buildings.’
Global Benchmarking Network Relaunch: A New Era of Collaboration and Excellence
The Global Benchmarking Network (GBN) is entering an exciting new chapter with its relaunch in April 2025! As a global hub for benchmarking excellence, GBN is calling on organizations and professionals to connect, collaborate, and lead the future of benchmarking. With a legacy dating back to 1994, GBN has been instrumental in driving continuous improvement worldwide. Now, with a renewed vision, we invite institutions to join us in shaping the benchmarking landscape.
Driving Benchmarking for a Competitive Tomorrow
Organizations often celebrate milestones like new product launches, increased sales, or expanded facilities. However, a critical question remains unasked: How do we compare with the best in our industry? This oversight isn’t due to hidden data but rather a lack of inquiry. While many organizations diligently track internal KPIs, such as on-time delivery, rejection rates, and service speed; these metrics often exist in isolation. A 90% customer satisfaction score might seem impressive until compared with a competitor’s consistent 97%. Completing a project on time may still be inefficient if others achieve the same with half the resources. Benchmarking unveils this hidden gap between ‘good enough’ and ‘world-class.’ It’s not a management or technological flaw but a perspective one. Without a comparative lens, strategies and policies risk being directionless.
U.S. Department of Commerce Announces 2024 Malcolm Baldrige National Quality Award Winners!
United States Secretary of Commerce, the Honorable Gina Raimondo, today announced the 2024 winners of the Malcolm Baldrige National Quality Award, the highest award for performance excellence presented in the nation and the only award presented by the President of the United States.
Boost Your Skills: NZOQ Internal Auditor Courses Coming to Your Region!
Enhance your quality systems understanding with NZOQ’s Internal Auditor training, now in your region! The Taranaki course features a rare master class with NZ quality pioneer Michael Voss. Secure your spot today!
Unveiling Japan’s Quality Mastery: DHI’s Study Mission Awaits
Discover the secrets behind Japan’s global success on the Japan Study Mission! This immersive tour offers exclusive access to leading industries, expert insights, and cultural experiences that inspire innovation and growth. Perfect for professionals and entrepreneurs, this journey is your gateway to learning from one of the world’s most innovative nations.