Quality and Operational Research (QOR) is an international quarterly publication. The objective of the QOR Newsletter is to publish current and high-quality articles and cover useful contents of interest to academics, researchers, and professionals in the business, government and non-profit sectors from all around the world.
In August / September 2021 issue read about:
Peter Whitehouse and Tony Bendell propose that the ISO 18404: 2015 Lean & Six Sigma international standard, whose development was led by BSI, provides an ideal framework for implementing such an approach for the United Kingdom and other public services;
Dawn Ringrose shares an update and high-level overview of the inaugural global research study that has captured the current state of excellence in organizations around the world
Syed Ali discusses a practical approach to improve the human side of “leadership at every level” and the overall quality of leadership.
Five important announcements are provided by Atanu Chaudhuri, Dawn Ringrose, Gerhard Wilhelm-Weber, Burcu Gurbuz and Greg Hutchins.