BPIR Categories
14.2.1 Develop benchmarking capabilities14.3.2 Implement an improvement approach/method/technique
In a 2000 survey of 559 UK respondent organisations it was discovered that 45% of these organisations were involved in benchmarking to some degree or other, this figure, broken down to show the proportion of users by industry sector, is as follows: - Services & Retailing 30% - Financial Services 33% - Manufacturing 48% - Government 63% - Education 68% - Health 86% - Utilities ...
14.3.2 Implement an improvement approach/method/technique
14.3.2 Implement an improvement approach/method/technique