Benchmarks for high performance document capture
2007 study by US TAWPI and Harvey Spencer Associates. 197 high-level document capture operational professionals were surveyed with highlights from the study as follows: - Tremendous pressure to keep costs down was evident - Adoption rates had not kept pace with advances in technology - While there appeared to be a good understanding of potential of capture tools and technology the market had not fully embraced these tools for process improvement. - Systems have moved capture processes from the b...
BPIR Categories10.4.1 Manage business records and documents.
10.2.2 Acquire & collect information/knowledge