Research published in 2005 by the Centre of Quality Excellence, the University of Leicester, and jointly sponsored by the European Foundation for Quality Management (EFQM) and the British Quality Foundation, provides evidence that the effective implementation of the principles of the EFQM Excellence Model impacts bottom-line business results. After extensive study of award winners, the…

BPIR Categories

14.3 Improve organisational performance
14.3.4 Conduct a business excellence assessment.

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