In mid 1996 a survey targeted at manufacturing firms that were members of the New Zealand Organisation for Quality was undertaken and 36 responses were obtained. 19% of respondents (7 out of 36) use cause and effect diagrams during product development and 42% of firms (15/36) use cause and effect diagrams after the development stage of a new product....

BPIR Categories

14.3.2 Implement an improvement approach/method/technique
3.6.1 Manage product/process/service development
5.5.3 Improve process/product performance

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