BPIR Categories
5.5.3 Improve process/product performance6.4.1 Improve process/service performance
14.3.2 Implement an improvement approach/method/technique
In 1996 a survey targeted at all companies listed in a Hong Kong stock exchange was held to assess the application rate of 25 activities in quality improvement. The respondent rate was 20% (59 out of 294). Control charts were used by 58% of responding companies and was the second most frequently used activity just…
6.4.1 Improve process/service performance
14.3.2 Implement an improvement approach/method/technique
6.4.1 Improve process/service performance
14.3.2 Implement an improvement approach/method/technique