In mid 1996 a survey targeted at manufacturing firms that were members of the New Zealand Organisation for Quality was undertaken and 36 responses were obtained. The results were: 1. 16 out of 36 (44%) respondents used process control charts to identify quality problems following the design of a new product. 2. In production processes,…

BPIR Categories

5.5.3 Improve process/product performance
14.3.2 Implement an improvement approach/method/technique
5.2.2 Work with suppliers/outsourced contractors

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