A survey examined the informal learning activities of US information technology (IT) professionals, The survey received 143 responses and identified: 1. Factors that inhibited IT professionals from engaging in informal learning activities as: lack of time, lack of proximity to colleagues' work areas, unsupportive organizational culture, inaccessibility of others, lack of equipment and technology, and lack of meeting/work space. 2. Personal characteristics that enhanced the motivation of IT profe...

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9.4.3 Deliver education and training

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