In 1997 a 'Best Practice' survey of over 1400 companies across New Zealand was carried out. The questionnaire was based on the 'Likert Scale'. The survey focussed on Best Practice use and its impact on overall business performance. Results indicated that 88% of respondent companies encourage problem identification to be carried out at production employee…

BPIR Categories

8.2.2 Create an environment for empowerment/innovation
5.5.3 Improve process/product performance

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