A survey of 129 large US companies with nearly 2 million employees in total, found that 94% of respondents outsourced at least one personnel function or activity, 89% were satisfied with their outsourcing arrangement, 85% reported they had achieved planned benefits and 20% realised unexpected benefits. Almost 45% reported cost savings and 45% stated cost…

BPIR Categories

9.1.3 Develop human resource strategy
2.4.2 Create and implement outsourcing strategy
15.1.1 Strategy success measures & performance indexes

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