A study carried out between 2004 and 2005 examined the approaches to business excellence across 16 countries. Key findings were as follows: 1. 78% of Australian Business Excellence Framework users reported being either “very confident” or “extremely confident” that the design of the framework was based on sound principles and facilitated a reasonable assessment of…

BPIR Categories

2.1.9 Assessment of the internal/external environment
2.1.2 Identify economic/industry trends

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