A 2008 offshoring study by Gartner Research used 10 criteria deemed important for organisations to consider when looking at a potential location for offshore or "nearshore" IT or business-process services. The 10 were: language; government support; labour pool; infrastructure; educational system; cost; political and economic environment; cultural compatibility; global and legal maturity; and data and intellectual property security and privacy. Based on this analysis , the top 30 locations for of...

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2.4.2 Create and implement outsourcing strategy

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