A 2010 survey of small business owners in the US on behalf of SnagAJob.com received 511 responses and revealed that of the respondents: 1. 38% said bookkeeping was a major source of frustration followed by, benefits management (31%) and recruiting (18%). 2. Those with 11 to 100 employees reported spending an average of 69 hours…

BPIR Categories

8.2.5 Leaders review org performance/capabilities
9.2.1 Analyse, design, or redesign work

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