BPIR Categories
9.5.5 Manage reward & recognition programs14.3.1 Create commitment for improvement
14.3.2 Implement an improvement approach/method/technique
A questionnaire survey to 851 members of the American Society of Transportation and Logistics (AST&L) (non-transportation companies were excluded), obtained 197 responses for a response rate of 23.1%. Over 63% (or 125) of the survey respondents claimed that they utilise some type of formal quality improvement programmes within the firm. The 125 respondents with formal…
14.3.1 Create commitment for improvement
14.3.2 Implement an improvement approach/method/technique
14.3.1 Create commitment for improvement
14.3.2 Implement an improvement approach/method/technique