A 2009 survey by ARMA International examined the training offered in records management and the information management issues deemed important by an organisation. Of the respondent organisations only 25% trained employees on individual roles and responsibilities for managing records and information, and: 1.Organisations that did offer training did not cover many important and legally discoverable…

BPIR Categories

9.4.3 Deliver education and training
10.4.1 Manage business records and documents.

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