A 2009 survey by ARMA International, Forrester examined records management (RM) and received responses from over 400 technology and strategy decision makers responsible for records management. Of the respondents: 1. Only 19% reported they were very confident their organisation would be able to rapidly and cost-effectively retrieve records in 15 years. 2. Under 50% reported satisfaction with their current records management solutions. Over 13% reported they are not at all satisfied. 3. Over 80% r...

BPIR Categories

10.4.1 Manage business records and documents.

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