The New Zealand Benchmarking Club aimed to help its member organisations improve by providing them with best practice benchmarking and business excellence services. From 2001-2002, improvements in business excellence scores against the Baldrige Criteria for Performance Excellence (CPE) were monitored and showed an average score improvement of 75 points across fifteen organisations. The self-assessment data identified 57 strong relationships between different CPE categories and items. The stronge...

BPIR Categories

14.3 Improve organisational performance
14.3.4 Conduct a business excellence assessment.

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