Study tours to 24 selected world-class manufacturing organisations in Japan, South Korea, Singapore and Taiwan were held in 1992, 1993 and 1994. It found that employee input through suggestion schemes was well developed. The pinnacle of suggestion schemes was found in Matsushita and Toyota with 4 million and 2 million suggestions annually, respectively. The incentives…

BPIR Categories

9.7.1 Encourage employee involvement and feedback
14.3.2 Implement an improvement approach/method/technique
9.5.5 Manage reward & recognition programs

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