The US Employee Involvement Association (EIA, formerly the National Association of Suggestion Systems) reported their figures in 1992 were: 8% participation rate, 2.4 suggestions per person in that year, 35% implementation rate, and $2.2 billion savings. In comparison in 1996, world-class suggestion systems at Milliken (US) or Toyota (Japan) have produced over 50 suggestions per…

BPIR Categories

9.7.1 Encourage employee involvement and feedback
14.3.2 Implement an improvement approach/method/technique

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