A comparative survey on 5-S and TQM practices was conducted in January 1995 to 200 leading companies in the UK and Japan respectively. The sample companies were selected from the Times 1000 -1995 and Extel Financial Asia Pacific Handbook. Some 8% of replies were obtained. 18 leading companies of approximately the same number of employees were selected for analysis from the questionnaires returned in each country. Results relating to TQM were: - Some 55% of the UK companies and 59% of the Japanes...

BPIR Categories

14.3.3 Implement an org-wide continuous improvemnt program

Unlock this article and 10,000+ more

To get the most out of our extensive resources, please login or become a member below.