South African Quality Institute (SAQI) is the national body that co-ordinates the Quality effort in South Africa. Their monthly newsletter is an excellent source of information to keep up with the latest quality issues in South Africa.


  • The Customer Driven Organization: Employing the Kano Model, by Lance B. Coleman
  • Quality Qualification progress in South Africa, by Paul Harding
  • The Cost of not developing skills, by Jacques Snyders
  • Sustainability depends on a strong Governance Framework, by Terrance M. Booysen
  • Jumping kids is ability, by Jacques Snyders
  • Quinton has learnt Quality principles, by Richard Hayward

Click here to download download this newsletter.








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Latest News Categories: Latest News, Quality Management