South African Quality Institute (SAQI) http://www.saqi.co.za is the national body that co-ordinates the Quality effort in South Africa. Their monthly newsletter is an excellent source of information to keep up with the latest quality issues in South Africa.

• Why don’t people want to perform menial tasks? by Paul Harding
• Sustaining Business Excellence at Organisational and National Level, by Dr Robin Mann
• Whistleblowers: Victims or Villains? by Terrance M. Booysen
• Quality in Schools: Does your child want to be a leader? by Richard Hayward

Click here to download this newsletter.