South African Quality Institute (SAQI) is the national body that co-ordinates the Quality effort in South Africa. Their monthly newsletter is an excellent source of information to keep up with the latest quality issues in South Africa.


  • Business Process Principles, by Peter K Fraser
  • Benchmarking Past, Present and Future, by Dr. Robin Mann
  • ISO9001:2015 Revision Frequently Asked Questions (FAQs)
  • Positive Coping Behaviour Reinforces Employee Productivity, by Dr. Dicky Els and Terrance M. Booysen
  • Quality in Schools, by Dr. Richard Hayward

Click here to download download this newsletter.








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Latest News Categories: Latest News, Quality Management