South African Quality Institute (SAQI) is the national body that co-ordinates the Quality effort in South Africa. Their monthly newsletter is an excellent source of information to keep up with the latest quality issues in South Africa.


  • Customer focus versus Stakeholders focus, by Paul Harding
  • Six Sigma, by Johan Oelofse
  • Trends for Africa in 2017, by Dr Martyn Davies
  • Service and operational excellence, by Gavin Thompson
  • First global assessment on the current state of organisational excellence, by team SAQI
  • Do you really need a Corporate Governance Framework, by Jane’ Palmer
  • Go with the Quality flow, by RIchard Hayward

Click here to download this newsletter.








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Latest News Categories: Latest News, Quality Management