South African Quality Institute (SAQI) http://www.saqi.co.za is the national body that co-ordinates the Quality effort in South Africa. Their monthly newsletter is an excellent source of information to keep up with the latest quality issues in South Africa.
- Quality Matters: From the Shop Floor to the Board Room, by Prashant Hoskoté
- 4M Problem Solving in the laundry, by Paul Harding
- Measuring the Organisation’s Governance Efforts, by Terrance Booysen
- Quality in Schools: Do you mete out restorative or retributive justice?, by Dr Richard Hayward
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|BPIR Category :|| 10.3.2 Establish quality standards and controls. |
14.3.1 Create commitment for improvement
14.3.2 Implement an improvement approach/method/technique
|Latest News Categories:||Latest News, News, Quality Management|