South African Quality Institute (SAQI) is the national body that co-ordinates the Quality effort in South Africa. Their monthly newsletter is an excellent source of information to keep up with the latest quality issues in South Africa.

  • Quality Matters: From the Shop Floor to the Board Room, by Prashant Hoskoté
  • 4M Problem Solving in the laundry, by Paul Harding
  • Measuring the Organisation’s Governance Efforts, by Terrance Booysen
  • Quality in Schools: Do you mete out restorative or retributive justice?, by Dr Richard Hayward

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Author:Paul Harding
Source :South African Quality Institute (SAQI)
BPIR Category : 10.3.2 Establish quality standards and controls.
14.3.1 Create commitment for improvement
14.3.2 Implement an improvement approach/method/technique
Latest News Categories: Latest News, Quality Management