South African Quality Institute (SAQI) http://www.saqi.co.za is the national body that co-ordinates the Quality effort in South Africa. Their monthly newsletter is an excellent source of information to keep up with the latest quality issues in South Africa.

September Newsletter:

• Are PDCA and Continual Improvement mutually inclusive?, by Paul Harding
• Risk is the Compass: A New Approach to Auditing Processes Based on Process Risks, by Denis Devos
• A re?ection of why ISO 9001 based Quality Management Systems don’t seem to work for most organizations, by Joseph Mwansa
• Book Review, by Paul Naysmith
• Don’t “Kill Bill”, by Jacques Snyders
• B-BBEE: An Act in Progress.., by Terrance M. Booysen
• It’s exam time: go play!, by Dr Richard Hayward

Click here to download this newsletter.