2015_2016_Baldrige_Criteria-_Overview

Originally posted on Blogrige by Christine Schaefer

As we’ve interviewed organizational leaders in every sector of the U.S. economy for this Baldrige Program blog in recent years, we’ve heard a variety of metaphors testifying to the value of the Baldrige Excellence Framework. I’m listing a sampling below.

Please share your own creative, catchy addition to this collection. (You’re always invited to comment here on Blogrige.)

“… a very comprehensive but still simple approach linking together all the important aspects of management and leadership and operations” (Stephanie Webb, Kansas University Medical Center Vice Chancellor for Administration, Baldrige Executive Fellow; see the original blog at http://nistbaldrige.blogs.govdelivery.com/2014/07/08/boosting-workforce-engagement-from-the-bottom-up)

“… the key to winning results and world-class excellence” (Ken Schiller, President, Co-Owner, and Founder, K&N Management; see the original blog at http://nistbaldrige.blogs.govdelivery.com/2015/01/15/follow-these-leaders-why-wouldnt-you)

“… a SMAC recipe: a specific, methodical, and consistent leadership approach … a powerful set of mechanisms for disciplined people engaged in disciplined thought and taking disciplined action to create great organizations that produce exceptional results” (Jim Collins, Author or Coauthor, Good to Great, Built to Last, How the Mighty Fall, Great by Choice; see the original blog at http://nistbaldrige.blogs.govdelivery.com/2015/04/28/collins-on-baldrige-as-a-smac-recipe-discipline-creativity-and-paranoia)

“… the plastic thingy that helps you hold together a six-pack of beer” [in relation to other improvement tools and plans and priorities for work processes] (John Dreyzehner, Tennessee Commissioner of Health; see the original blog at http://nistbaldrige.blogs.govdelivery.com/2014/02/11/whats-boosting-government-performance-in-tennessee)

“… the blueprint of a building, with ISO used for specific systems within the building such as electrical and air conditioning systems” (Ron Schulingkamp, Loyola University New Orleans Assistant Professor; Fluor Federal Petroleum Operations, LLC, Health Care Consultant; see the original blog at http://nistbaldrige.blogs.govdelivery.com/2014/06/12/baldrige-and-iso-qms-a-complementary-relationship)

“… a well-organized road map to performance excellence” (Michael Garvey, M-7 Technologies President and CEO; see the original blog at http://nistbaldrige.blogs.govdelivery.com/2015/06/16/for-manufacturers-baldrige-could-be-the-cure-for-focusing-on-the-future)

“… a cure for many business strategies and critical sustainability decisions. … the cure for the stability of our organization.” (Kris Diemer, Du Fresne Manufacturing Vice President of Human Development; see the original blog at http://nistbaldrige.blogs.govdelivery.com/2015/06/16/for-manufacturers-baldrige-could-be-the-cure-for-focusing-on-the-future)

“… a map that will show the organization where . . . Six Sigma, Lean, and other tools should be deployed. . . . If an organization deploys [such tools] without an overall map as Baldrige, it would be like taking a trip in a car but not having a map to know the way.” (Gene O’Dell, American Hospital Association Vice President for Strategic Planning and Performance Excellence; see the original blog at http://nistbaldrige.blogs.govdelivery.com/2015/03/24/why-support-use-of-the-baldrige-framework)

“… the rudder for the education sector in that stormy sea. It empowers organizations to address their reason for being by maintaining focus and discipline to achieve student success.” (Fonda Vera, Richland College Executive Dean of Planning, Research, Effectiveness, and Development; see the original blog at http://nistbaldrige.blogs.govdelivery.com/?s=Fonda+Vera)

“… the lens by which we inform all of our improvement efforts” (Leslie Bonar, Schertz Elementary School Assistant Principal; see the original blog at http://nistbaldrige.blogs.govdelivery.com/2012/10/16/texas-superintendents-network-for-excellence)

“… a trim tab, the small rudder-like mechanism at the top of rudders (ships) or leading edges of ailerons or stabilizers (aircraft) that make it easier for the pilot (the senior leaders) to maneuver the vehicle (the organization) against the physical forces that buffet it (the environment)” (Barry Johnson, Knowledge Engineers Principal; see the original blog at http://nistbaldrige.blogs.govdelivery.com/?s=Fonda+Vera)

What is your favorite metaphor for the Baldrige framework for performance excellence?


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