One of the improvement tools used successfully in the finance industry is benchmarking , and Dr. Robin Mann, Head of the Centre for Organisational Excellence Research at Massey University, offers a valuable addition to QFinance in this area. In his article, “Everything You Need to Know About Benchmarking,” he explain the key points in benchmarking, and how it has the potential to improve overall business performance from management, to sales, to various organisational processes and business practices.
You can read the full article at QFinance website here .
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