On 28th May 2020, the New Zealand Business Excellence Foundation (NZBEF) hosted a webinar with Dr Robin Mann, Head of the Centre for Organisational Excellence Research, Founder of TRADE and the BPIR.com, Chairman Global Benchmarking Network, and also NZBEF Board Member. In this one-hour webinar, Dr Robin covered different topics related to Business Excellence and Benchmarking in New Zealand and worldwide.

Webinar topics:

  • 00:00 NZBEF introduction
  • 3:53 Excellence Without Boarders: Exploring how business excellence frameworks are promoted and used globally
  • 13:54 An Exploration of the organisational excellence architecture required to support an award-winning business excellence journey
  • 16:00 How to build a positive workplace culture in economies recovering from COVID-19
  • 18:20 Sharing best practices – BPIR.com
  • 21:09 International Best Practice Competition
  • 22:12 Business Excellence / Productivity frameworks are the ultimate productivity tool
  • 29:10 TRADE Best Practice Benchmarking Methodology
  • 23:27 Dubai We Learn – Excellence Makers initiative
  • 39:04 Dubai We Learn – Managing and Recovering from the COVID-19 Pandemic
  • 46:48 Example of a 7 Star Best Practice Benchmarking project
  • 52:19 Q & A

You can also listen to the audio-only version of the webinar from here

Further information:
If you would like to study for a PhD at COER click here

For information on the international best practice competition click here – dates for the next competition will be provided soon…

To read our latest Dubai We Learn book of benchmarking success stories click here

To read Dubai We Learn’s report on Managing and Recovering from the COVID-19 Pandemic click here

To read a BPIR.com Best Practice Report click here

To support COER/BPIR’s research please consider becoming a BPIR member, join here

If interested in TRADE Best Practice Benchmarking or Training or for further information about COER contact Dr Robin Mann at r.s.mann@massey.ac.nz

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