This best practice from Abu Dhabi Ports Group is the creation of the "Maritime Hub Abu Dhabi" (MHAD), a centralized platform that bridges the public and private sectors to drive strategic coordination and innovation across the emirate's maritime industry. The practice was created to overcome the challenges of fragmented services and to position Abu Dhabi as a leading global maritime center by providing a "one-stop interface" for stakeholders. Its innovative approach, the first of its kind in the

BPIR Categories

2.2.4 Formulate and review business unit strategy
3.2.3 Develop&integrate technology/innovation into concept
8.1.1 Leaders develop/manage org culture,vision&values
13.1 Develop and manage supplier/customer partnerships
14.1.1 Design & deploy performance measurement system

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