Abu Dhabi Ports Group – UAE – International Best Practice Competition – 2025 (Driving Excellence through MAFNOOD Recognition Program)

This best practice from AD Ports Group is the "MAFNOOD" Excellence Awards, the Group's flagship internal programme for institutionalising a culture of excellence. Originally launched in 2014, the programme evolved over five cycles to fully align with the EFQM Excellence Model 2020. It is a multi-tiered recognition framework that combines internal assessments with globally recognised EFQM accreditation to embed a results-oriented culture and ensure strategic alignment across all business clusters

BPIR Categories

8.1.1 Leaders develop/manage org culture,vision&values
9.4.6 Develop management/leadership competencies
9.5.5 Manage reward & recognition programs
9.7.1 Encourage employee involvement and feedback
14.3.3 Implement an org-wide continuous improvemnt program