Ajman Police GHQ – UAE – International Best Practice Competition – 2024 (Ajman Police Meta)

The best practice is about the innovative use of Metaverse technology by the Ajman Police to create a virtual reality platform for citizen engagement and service delivery. This initiative, launched in 2022, allows the public to interact with virtual police officer characters, access information, and even receive certain police services remotely. Accessible through VR headsets, smartphones, and web browsers, the platform seeks to overcome barriers to physical access and enhance citizen convenienc

BPIR Categories

1.1.1 Customer performance/satisfaction measurement
1.2.3 Identify new innovations that meet customer needs
14.3.8 Digital Transformation