Al Dhafra Region Municipality Benchmarking Approach – UAE – Global Benchmarking Award – 2025 (Al Dhafra Region Municipality)
This application for the 10th GBN’s Global Benchmarking Award is submitted by Al Dhafra Region Municipality (DRM), a governmental entity in the United Arab Emirates responsible for urban development and municipal services across the Al Dhafra region. DRM views benchmarking as a systematic and continuous process, strictly governed by the TRADE methodology and the Municipality's dedicated Benchmarking Guide, which aligns with the EFQM Excellence Model. Senior leadership actively supports this ap
BPIR Categories
14.2.1 Develop benchmarking capabilities
14.2.2 Benchmark performance measures with noncompetitors
14.2.3 Benchmark performance measures against competitors
14.2.4 Conduct best practice/ process benchmarking