Al Dhafra Region Municipality – UAE – International Best Practice Competition – 2025 (Quality & ISO Systems Management)

This best practice from Al Dhafra Region Municipality is the implementation of the "Quality & ISO systems Management" application, a comprehensive digital platform designed and built internally to streamline administrative and internal auditing. The managerial solution was developed with a zero-dollar budget to replace an inefficient manual system that suffered from excessive workloads, a lack of real-time oversight, and uncontrolled changes to documents and KPIs. The system's innovative nature

BPIR Categories

10.2.5 Utilise new techniques for data analysis / automation (AI, RPA, etc.)
14.1.1 Design & deploy performance measurement system
14.3.8 Digital Transformation