Dubai Culture and Arts Authority – UAE – International Best Practice Competition – 2025 (Digital Transformation Platform)

This best practice from Dubai Culture & Arts Authority is the implementation of a comprehensive "Digital Transformation Platform" that digitizes and automates all internal operations and strategic performance management. This unified, in-house developed platform was created to replace inefficient manual processes and strategically align all internal functions, including project management, performance tracking, innovation, and employee appraisals, with the authority's objectives. A key innovatio

BPIR Categories

9.7.1 Encourage employee involvement and feedback
14.3.5 Reengineer business processes & systems
14.3.8 Digital Transformation