BPIR Categories
7.1.2 Invoice the customer10.2.4 Use analytical (predictive/ text / statistics) techniques on data
11.2.3 Process accounts receivable, credit, & collections
15.6.11 Financial management
DEWA built an integrated, AI-powered Collection Day Optimization System that predicts payment risk, prioritizes overdue accounts, and automates customer engagement across its entire electricity and water billing base, replacing reactive follow-ups with a predictive, analytics-driven model built on SAP FSCM and heat-map risk visualization. The system also embeds dedicated protections for vulnerable groups like People of Determination directly into its workflow, ensuring fair and consistent treatm
10.2.4 Use analytical (predictive/ text / statistics) techniques on data
11.2.3 Process accounts receivable, credit, & collections
15.6.11 Financial management
10.2.4 Use analytical (predictive/ text / statistics) techniques on data
11.2.3 Process accounts receivable, credit, & collections
15.6.11 Financial management