BPIR Categories
9.4.9 Assess individual/team training needs14.1.5 Analyse performance data.
15.4.2 Employee development & training
DEWA embedded Dr. Jack Phillips' ROI Five-Level Methodology as an enterprise-wide decision-support system, evaluating roughly 1,300 training programs annually not just for satisfaction but for behavioral change, business impact, and financial return. Unlike typical evaluation approaches that stop at satisfaction scores, DEWA automated data capture starting in 2013–2014, transforming training evaluation from an HR reporting exercise into an executive governance tool.
Key Achievements: Survey
14.1.5 Analyse performance data.
15.4.2 Employee development & training
14.1.5 Analyse performance data.
15.4.2 Employee development & training