Dubai Municipality Organisation-Wide Innovation Approach – UAE – Organisation-Wide Innovation Award – 2024 (Dubai Municipality)

Dubai Municipality (DM) has ingrained innovation into its organisational culture, evident in its strategic framework and leadership commitment. The DM vision statement, "A pioneering municipality for a global city", highlights their dedication to innovation in achieving their goals. This commitment is further demonstrated through a dedicated Knowledge and Innovation Management (KIM) strategy, derived from the overall organisational strategy and renewed in 2022. The KIM strategy includes objectiv

BPIR Categories

3.2.3 Develop&integrate technology/innovation into concept
3.2.5 Involve stakeholders in innovation & product/service development
14.3.3 Implement an org-wide continuous improvemnt program
14.3.6 Provide ideas management & innovation processes