Dubai Municipality – UAE – International Best Practice Competition – 2024 (“My Food” Initiative: Pioneering Digital Food Safety in Dubai)

The best practice is a digital transformation of food safety management in Dubai. This initiative involved digitizing the entire process of food safety, including the training and certification of food handlers, issuing permits for food-related events, and permits for food transportation vehicles. This best practice impacts Dubai Municipality's leadership, social and environmental responsibility, strategy and performance, customer focus, supplier and partner relationships, human resources, opera

BPIR Categories

10.2.1 Establish info/knowledge management systems
10.2.5 Utilise new techniques for data analysis / automation (AI, RPA, etc.)
14.3.8 Digital Transformation