Dubai Municipality – UAE – International Best Practice Competition – 2025 (Dubai Central Laboratory Certification Process & Services)

This best practice from Dubai Central Laboratory (DCL) details a comprehensive and flexible certification service designed to ensure that products meet both customer and regulatory requirements. The service is built on international standards, such as ISO/IEC 17065 and 17067, and offers various certification schemes, including batch certification, market sampling, and a rigorous factory audit process. What makes this practice exceptional is its adaptability to a wide range of industries and its

BPIR Categories

1.1.1 Customer performance/satisfaction measurement
3.4.1 Design product/process/service enhancements
6.4.1 Improve process/service performance
8.1.3 Develop and administer governance system
14.3.2 Implement an improvement approach/method/technique