BPIR Categories
9.3.4 Create & deploy teams9.7.1 Encourage employee involvement and feedback
15.4.7 Employee efficiency/productivity performance
This best practice focuses on leveraging trained volunteers to support security personnel at Dubai International Airport, thereby improving the efficiency of security procedures and enhancing the overall passenger experience.
Key aspects of this initiative include:
- Volunteers undergo comprehensive training programmes to familiarise themselves with security protocols, customer service standards, and procedures for handling various situations.
- Volunteers are strategically deployed to securi
9.7.1 Encourage employee involvement and feedback
15.4.7 Employee efficiency/productivity performance
9.7.1 Encourage employee involvement and feedback
15.4.7 Employee efficiency/productivity performance